Email is an essential part of almost everyone's job. The emails you write need to help you achieve your objectives, not get in their way. A well written email can help boost your career or business, while a poorly written email can do an awful lot of harm.
In this quick course, I'll show you how to write effective emails, how to manage your reader and how to master your Inbox all while staying safe online. We'll also look at how you can get more out of Microsoft Outlook and Gmail.
In this Better Email Writing Skills course, you'll learn:
How to write great subject lines
How to improve the look, tone and text of your email
The four essential sections that every email should have
How to manage your reader so they're more likely to do what you want
How to use email attachments and what to do if they're too big for your email
How to get the most from To, CC and BCC
The dangers of the 'Reply All' button
How to organise your Inbox with a clear series of action folders
How to avoid Phishing and dangerous email attachments
Top tips to get the most from Microsoft Outlook and Gmail
5 STAR REVIEW "Excellent teaching style, straight and to the point. Also more importantly I got to understand the thinking process which should form the foundation while emails are drafted and sent. I strongly recommend this course to... business owners, corporate employees and freelance people. Worth the time invested on this course."
— GD, Better Email Writing Skills student
5 STAR REVIEW "A fantastic course that exceeded my expectations! I learnt a lot of new skills, that I can apply in the real working world."
— AM, Better Email Writing Skills student
5 STAR REVIEW "This was above my expectations... well organized, comprehensive, with examples and stories to support why the techniques work."
— DF, Better Email Writing Skills student
5 STAR REVIEW "The ‘better email writing skills’ equipped me with great skills to better structure my emails. I always used to get into the trap of the “writer block” when I wanted to draft an important email. With the helpful and practical tips that Mark provided, I became more efficient when writing an email. I do not stare at my screen for hours thinking what to write anymore. I have improved to the point that even my manager compliments my emails. This progress reinforces the effectiveness of this course for me. I think every staff and manager at every workplace needs to take this course for more positive, clear, and efficient communications. Thank you Mark.”
— S, Better Email Writing Skills student